Do you provide a complete hiring solution, including registration, as at other agencies in Hong Kong?

Yes, we do. From the first time you ask our team about finding your family a new helper through her registration, organisation of her contract and beyond - we will stay in touch with you throughout her first, 2-year contract.

How long might it take to find a suitable helper?

Our record is less than one day. Some people take longer. Our model means that with each passing week, placing a helper with references becomes a little easier.

How can you possibly charge so little?

We keep costs down by managing information and communications using software. This website is only a tiny part of the overall HelperFirst picture! We are determined to offer better value than the rest of the market. If you can find an equivalent service for a lower fee, we will refund the difference.

Why don't you offer monthly subscriptions?

We think these are a honey-trap for repeat payments and that the section of the industry offering these is not acting in the customer's interests - either the helper or her new employer.

Do I have to pay up-front?

No. When we begin sharing IP like phone numbers or organising interviews, you become our customer - that's 'the point of no return' (you can't give a phone number back!).

Do you charge Helpers anything?

Never. We help them find you for free.

Can you find helpers from overseas?

Yes. Get in touch by speaking to the team. We are online now. Can you check out the work histories and references of helpers we meet online. We check everyone's references and work histories. We only send candidates who completed our pre-interview process satisfactorily. We always tell you if a helper you want to speak to has fully documented her application or not.

Can you provide drivers, nannies, nurses, gardeners, part-timers, and live out helpers?

We provide contact with all of the above and advise you on how not to fall foul of the law in HK.

Can you organise quarantine, Covid tests, health checks, helper medical insurance and so forth?

Yes, we can. Just ask the team.

What's the best way to get in touch with the HelperFirst team?

Get in touch via Whatsapp, WeChat, Signal, Messenger, Instagram, on-site messaging here, email, Facebook and smoke signals.

Smoke signals? Really?

No, silly. That was what we call an 'Easter Egg' in the Games Industry.

What about the games industry?

Before we got mad at the helper hiring industry in Hong Kong and decided to turn it upside down, we had >60 million customers in the games industry. That's where we learned how to do all this clever stuff.

Do I know enough now?

Do you? Get in touch; we will be happy to help.

Name Mylene

Location Hong Kong

Available From March 2024

Last online 11 months ago

Languages English, Cantonese, Mandarin

Share this profile

Hi, I'm Mylene!

I'm Mylene Torres. I'm 45 years old. I'm married with one son. I'm a hardworking and trustworthy person. I've been working in Hong Kong for one employer for 8 years.

My duties are taking care of dogs, dog walking, cleaning, laundry, gardening, car washing 5 cars every day, cleaning the swimming pool, marketing, cooking. I can cook Filipino, Chinese, and Western dishes. I can take care of the kids, elderly and pets too!

I'm looking for a new employer since I'm about to finish my contract this coming April 17.

[Admin note: Mylene got a job! April 2021 but if you want to message her perhaps she will consider moving to your family when that job is completed in April 2023!]

Nationality Filipino

Religion Christianity

Gender Female

Children 1

Actively seeking work? No

Job Preferences

Preferred Location:

Hong Kong

Day Off:

Flexible

Availability:

Full Time

Co-Worker:

Flexible

Share Room:

Flexible

Housing Situation:

Flexible

Contract Status:

Working

Work Experience

Apr 2013 - Apr 2021

Job Summary:

My duties are taking care of dogs, all-around housework, car washing, marketing, cooking.

Contract Situation:

Current Job

Nationality of Employer:

Hong Kong and German

Family Members:

4 adults

Performed Duties:

Care

Teen (12 - 18)
Pet

Cooking

Filipino
Chinese
Western

Housekeeping

General
Cleaning
Laundry
Wash Car
Gardening
Shopping
Dog Walking

Jan 1997 - Jan 2000

Job Summary:

Take care of 6 months old baby and house hold chores. with them for 6 years.

Contract Situation:

Contract Completed

Nationality of Employer:

Chinese

Family Members:

1 baby, 2 adults

Performed Duties:

Care

Newborn (0 - 1)
Toddler (1 - 3)
Child (3 -12)
Teen (12 - 18)

Cooking

Chinese
Western
Baking
Healthy

Housekeeping

General
Cleaning
Laundry
Shopping

Jan 2001 - Jan 2003

Job Summary:

take care of kids, household chores, send kids to school.

Contract Situation:

Contract Completed

Nationality of Employer:

Chinese

Performed Duties:

Care

Toddler (1 - 3)
Child (3 -12)

Cooking

Western
Baking
Healthy

Housekeeping

General
Cleaning
Laundry

Apr 2021 - Feb 2022

Contract Situation:

Terminated (Relocated/Financial)

Nationality of Employer:

Italian and Chinese

Family Members:

1 baby, 1 children

Performed Duties:

Care

Newborn (0 - 1)
Toddler (1 - 3)
Pet

Cooking

Filipino
Chinese
Western
Indian
Vegetarian
Baking

Housekeeping

General
Cleaning
Laundry
Wash Car
Gardening
Shopping
Dog Walking

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