Do you provide a complete hiring solution, including registration, as at other agencies in Hong Kong?

Yes, we do. From the first time you ask our team about finding your family a new helper through her registration, organisation of her contract and beyond - we will stay in touch with you throughout her first, 2-year contract.

How long might it take to find a suitable helper?

Our record is less than one day. Some people take longer. Our model means that with each passing week, placing a helper with references becomes a little easier.

How can you possibly charge so little?

We keep costs down by managing information and communications using software. This website is only a tiny part of the overall HelperFirst picture! We are determined to offer better value than the rest of the market. If you can find an equivalent service for a lower fee, we will refund the difference.

Why don't you offer monthly subscriptions?

We think these are a honey-trap for repeat payments and that the section of the industry offering these is not acting in the customer's interests - either the helper or her new employer.

Do I have to pay up-front?

No. When we begin sharing IP like phone numbers or organising interviews, you become our customer - that's 'the point of no return' (you can't give a phone number back!).

Do you charge Helpers anything?

Never. We help them find you for free.

Can you find helpers from overseas?

Yes. Get in touch by speaking to the team. We are online now. Can you check out the work histories and references of helpers we meet online. We check everyone's references and work histories. We only send candidates who completed our pre-interview process satisfactorily. We always tell you if a helper you want to speak to has fully documented her application or not.

Can you provide drivers, nannies, nurses, gardeners, part-timers, and live out helpers?

We provide contact with all of the above and advise you on how not to fall foul of the law in HK.

Can you organise quarantine, Covid tests, health checks, helper medical insurance and so forth?

Yes, we can. Just ask the team.

What's the best way to get in touch with the HelperFirst team?

Get in touch via Whatsapp, WeChat, Signal, Messenger, Instagram, on-site messaging here, email, Facebook and smoke signals.

Smoke signals? Really?

No, silly. That was what we call an 'Easter Egg' in the Games Industry.

What about the games industry?

Before we got mad at the helper hiring industry in Hong Kong and decided to turn it upside down, we had >60 million customers in the games industry. That's where we learned how to do all this clever stuff.

Do I know enough now?

Do you? Get in touch; we will be happy to help.

Account | HelperFirst

Mary Jane

Location: Hong Kong | Sheung Shui

Currently: Finished / About to finish

Work Exp: 6 years

Last Online: 3 months ago

Full Time

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Nerissa

Location: Hong Kong | Aberdeen

Currently: Finished / About to finish

Work Exp: 7 years

Last Online: 3 months ago

Full Time

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Marissa

Location: Hong Kong | Aberdeen

Currently: Finished / About to finish

Work Exp: 7 years

Last Online: 3 months ago

Full Time

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Mary Ann

Location: Hong Kong

Currently: Finished / About to finish

Work Exp: 0 years

Last Online: 3 months ago

Full Time

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Anniezel

Location: Hong Kong | Aberdeen

Currently: Finished / About to finish

Work Exp: 7 years

Last Online: 3 months ago

Full Time

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Jeffrey

Location: Hong Kong

Currently: Finished / About to finish

Work Exp: 2 years

Last Online: 3 months ago

Full Time

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Maryjane F.

Location: Hong Kong | Aberdeen

Currently: Finished / About to finish

Work Exp: 9 years

Last Online: 3 months ago

Full Time

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Rhoda

Location: Hong Kong

Currently: Finished / About to finish

Work Exp: 10 years

Last Online: 3 months ago

Full Time

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Precy

Location: Hong Kong

Currently: Finished / About to finish

Work Exp: 8 years

Last Online: 3 months ago

Full Time

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Cherryll

Location: Hong Kong

Currently: Finished / About to finish

Work Exp: 21 years

Last Online: 3 months ago

Full Time

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Lovelyn

Location: Hong Kong | Aberdeen

Currently: Finished / About to finish

Work Exp: 4 years

Last Online: 3 months ago

Full Time

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Genny

Location: Hong Kong | Aberdeen

Currently: Finished / About to finish

Work Exp: 0 years

Last Online: 3 months ago

Full Time

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Rowena

Location: Hong Kong | Aberdeen

Currently: Finished / About to finish

Work Exp: 6 years

Last Online: 3 months ago

Full Time

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MAREGRACE

Location: Hong Kong | Aberdeen

Currently: Finished / About to finish

Work Exp: 2 years

Last Online: 3 months ago

Full Time

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Johanne

Location: Hong Kong

Currently: Finished / About to finish

Work Exp: 16 years

Last Online: 3 months ago

Full Time

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Ilyne

Location: Hong Kong | Aberdeen

Currently: Finished / About to finish

Work Exp: 8 years

Last Online: 3 months ago

Full Time

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Fidela

Location: Hong Kong

Currently: Finished / About to finish

Work Exp: 4 years

Last Online: 3 months ago

Full Time

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Marci

Location: Hong Kong

Currently: Finished / About to finish

Work Exp: 23 years

Last Online: 3 months ago

Full Time

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Riennalou

Location: Hong Kong | Aberdeen

Currently: Finished / About to finish

Work Exp: 2 years

Last Online: 3 months ago

Full Time

View

Augie

Location: Hong Kong

Currently: Finished / About to finish

Work Exp: 0 years

Last Online: 3 months ago

Full Time

View

Helpers

Whether you're an employer seeking a reliable domestic helper, a compassionate elderly carer, or a skilled nanny, our helper platform is designed to connect you with the ideal helper tailored to your specific needs and preferences. Find your helper below.

Mary Jane

Nerissa

Marissa

Mary Ann

Anniezel

Jeffrey

Maryjane F.

Rhoda

Precy

Cherryll

Lovelyn

Genny

Rowena

MAREGRACE

Johanne

Ilyne

Fidela

Marci

Riennalou

Augie